In order to use our Platform and associated services, we may ask you for Personal Information and we may collect certain information from your computer each time you visit us. “Personal Information” includes, for example, your name; home address; business address; e-mail address; telephone, wireless or fax number; short message service or text message address or other wireless device address; instant messaging address; credit card and other payment information; demographic information; or other information that may identify you as an individual or allow online or offline contact with you as an individual. Our Policy explains in general what Personal Information and other information is collected on our Platform, how the Personal Information is used, and with whom we may share such Personal Information.
User Provided Information
We collect Personal Information from users of our Platform. Such Personal Information may be collected when you submit a comment or question to us using a “contact us” or similar feature on our Platform, send us an e-mail, or in any other way submit information to us via our Platform. In addition, we also collect Non-Personal Information. “Non-Personal Information” refers to information that may not itself be reasonably associated with, linked to, or used to identify you.
We may collect and process information about your visit to this website, such as the pages you visit, the website you came from and some of the searches you perform. Such information is used by us to help improve the contents of the site and to compile aggregate statistics about individuals using our site for internal, market research purposes. In doing this, we may install "cookies" that collect the domain name of the user, your internet service provider, your operating system, and the date and time of access. A "cookie" is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a "cookie," this will enable you to decide if you want to accept it or not. If you do not want us to install cookies, please email us at info(at)roanoketradingcompany.com. We would like to inform you, however, that if you do not accept you may not be able to use all functionality of your browser software. We may obtain the services of outside parties to assist us in collecting and processing the information described in this Section.
Occasionally, we may use internet tags (also known as action tags, single-pixel GIFs, clear GIFs, invisible GIFs and 1-by-1 GIFs) and cookies at this site and may deploy these tags/cookies through a third-party advertising partner or a web analytical service partner which may be located and store the respective information (including your IP-address) in a foreign country. These tags/cookies are placed on both online advertisements that bring users to this site and on different pages of this site. We use this technology to measure the visitors' responses to our site and the effectiveness of our advertising campaigns (including how many times a page is opened and which information is consulted) as well as to evaluate your use of this website. The third-party partner or the web analytical service partner may be able to collect data about visitors to our and other sites because of these internet tags/cookies, may compose reports regarding the website’s activity for us and may provide further services which are related to the use of the website and the internet. They may provide such information to other parties if there is a legal requirement that they do so, or if they hire the other parties to process information on their behalf. If you would like more information about web tags and cookies associated with on-line advertising or to opt-out of third-party collection of this information, please visit the Network Advertising Initiative website http://www.networkadvertising.org.
IP Address and Clickstream Data
Pages users access or visit and information volunteered by users is collected through various methods. Our server may automatically collect data about your server’s internet address when you visit us. This information, known as an Internet Protocol Address, or IP Address, is a number that is automatically assigned to your computer by your internet service provider whenever you’re on the internet. When you request pages from our Web Site, our servers may log your IP Address and sometimes your domain name. Our server may also record the pages you visit on our Web Site; the web site you visit after our Web Site; the referring page that linked you to us; the ads you see; the ads you click on; other information about the type of web browser, computer, platform, related software and settings you are using; any search terms you have entered on our Web Site or a referral site; and other web usage activity and data logged by our web servers.
How we use Personal Information
We use both Personal Information and Non-Personal Information for multiple purposes. RTC | DTC may use Personal Information for various purposes, including without limitation, to: improve the content of the Web Site and user experience, to respond to your requests and to provide you with our offerings; maintain our internal record keeping; monitor the usage and performance of our Platform; and to determine Non-Personal Information about our users.
Sharing Personal Information with Others
Third Party Offers
We reserve the right to make our users information available to companies or other entities that may or may not be affiliated with RTC | DTC that have goods, services and offers that we believe might be of interest to you. We may, from time to time, provide your Personal Information to these entities so that they may send you these offers. Please note that we are not responsible for and do not have access to correct any Personal Information that is maintained by RTC | DTC affiliates or other entities unaffiliated with RTC | DTC.
We may use third parties to help operate our Platform and deliver our products and services, and may share your Personal Information with our affiliates, service providers and other third parties that provide products or services for or through the Platform or for our business. Unless otherwise stated, these companies do not have any right to use the Personal Information we provide to them beyond what is necessary for them to assist us. We may share Personal Information with third parties, including, without limitation, vendors or other service providers, affiliates and partners.
We may disclose Non-Personal Information related to aggregate statistics regarding user behavior as a measure of interest in, and use of, our Platform and e-mails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.
Legally Compelled Disclosures
We have the right, at our sole discretion, to disclose Personal Information posted on our Platform and any other information you provide us, to third parties, including law enforcement personnel and in response to a subpoena or other lawful process potentially compelling disclosure of Personal Information without an obligation to provide prior notice to you.
In the event that RTC | DTC or any of its subsidiaries or affiliates, or substantially all of the assets of RTC | DTC or any of its subsidiaries or affiliates, are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, all information, including Personal Information may be one of the transferred assets.
Public Forums, Messaging, and Submissions
RTC | DTC, or any of its subsidiaries or affiliates, may offer public chat rooms, bulletin boards, and comment submission forms. Please note that information that you disclose in these public forums become public and may be associated with your name. By submitting information to these public forums, you opt in to sharing such information publicly. We may use and share these submissions for any purposes associated with the operation of the Platform or RTC | DTC’s business.
Right to Opt-Out
You have the right to “opt-out” of certain of our uses of your Personal Information. For example, at the time you are requested to provide Personal Information on this Platform, you may have the opportunity to elect to, or not to: (i) receive correspondence from us, or (ii) have your Personal Information shared with other entities affiliated or unaffiliated with the RTC | DTC for their marketing purposes. You may also make this request by contacting us with the method listed in the “Contact Us” section and “opt-out” and do not want to receive any marketing correspondence from us or from affiliated and unaffiliated entities. In this e-mail, please indicate whether you would like to opt-out of (i) receiving any correspondence from us or from entities affiliated with us or unaffiliated third parties for their marketing purposes; or (ii) selectively identify opt-out options. We may still contact you in connection with your relationship, activities, transactions and communications with us. Also, a request to have us stop sharing your Personal Information with other entities for marketing purposes will apply as of the date that is ten (10) business days after our receipt of your request, and we will not be responsible for any communications that you may receive from entities that received your Personal Information prior to the expiration of this ten (10) business day period to process such request.
No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of the RTC | DTC to intercept or access transmissions or private communications unlawfully, including in the case of your contacting us by e-mail or a “contact us” or similar feature on our Platform. Accordingly, though the RTC | DTC may take reasonable steps to protect the security and integrity of all Personal Information provided to this Platform, due to the inherent nature of the internet as an open global communications vehicle, we cannot guarantee that Personal Information, during transmission through the internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. Any such transmission is done at your own risk. In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by any method permitted by law.
Third Party Advertisements
RTC | DTC does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to request services from us. The Platform and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at info(at)roanoketradingcompany.com.
Links to Other Websites and Services
If you are a resident of California, California Civil Code Section 1798.83 may permit you to request information regarding the disclosure of your Personal Information by us to third parties for the third parties' direct marketing purposes. To make such a request, please contact us by any method listed in the “Contact Us” section. In addition if you are under the age of 18 you may be entitled to request and obtain removal of Personal Information that you post on our Platform. If you would like to make such a request you can contact us by any method listed below in the “Contact Us” section.
Consent to Processing
We control and operate our Platform from our offices in the United States of America. Our Platform is intended for users who are located in the United States of America. Our Policy shall be interpreted under the laws of the United States. By providing Personal Information to this Platform, you understand and consent to such collection, maintenance, processing and transfer of such information. We do not represent that materials on the Platform are appropriate or available for use in other locations. Persons who choose to access the Platform from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.
Changes to this Policy
RTC | DTC reserves the right to change or update this Policy, or any other of their policies or practices, at any time, and will notify users of this Platform by posting such changed or updated Policy on this page. Any changes or updates will be effective immediately upon posting to this Platform.
If you have any questions or comments regarding our privacy practices, you may contact us at info(at)roanoketradingcompany.com.
If RTC | DTC needs, or is required, to contact you concerning any event that involves information about you we may do so by email, telephone, or mail.